At Roventi Milano, we aim to make your shopping experience simple, secure, and transparent. This Payment and Billing Policy outlines the accepted payment methods, billing procedures, transaction security, and dispute resolution process. Our store is based in Canada and ships internationally.
Payment Methods
We accept a variety of trusted and secure payment methods to provide you with flexibility at checkout. The following payment methods are currently accepted:
Mastercard
American Express (Amex)
Visa
Shop Pay
Apple Pay
PayPal
Google Pay
Amazon Pay
Currency
All transactions made on Roventi Milano are processed in Canadian Dollars (CAD). Please ensure your selected payment method supports transactions in CAD to avoid processing issues.
Billing Information
To ensure timely and successful processing of your order, please provide accurate and complete billing information during checkout. The billing details you enter must match those associated with your payment method. If there are inconsistencies or errors, your order may be delayed, placed on hold, or canceled.
Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email that includes:
A summary of your order
A unique transaction ID
Billing and shipping details
Estimated delivery information
This email serves as your official receipt and proof of purchase.
Transaction Security
We take the protection of your personal and payment information seriously. All payments made through our website are processed using Secure Socket Layer (SSL) encryption and are stored using AES-256 encryption. We also comply with PCI-DSS (Payment Card Industry Data Security Standards) and follow industry best practices to ensure secure payment handling.
Refunds and Disputes
If you are eligible for a refund (as outlined in our Return & Refund Policy), it will be issued to the original method of payment used at checkout. If you believe there has been a billing error or if you wish to dispute a transaction, please contact our support team immediately. We will investigate and work to resolve the issue promptly.
Contact Us
Business name: Roventi Milano
Email: info@roventimilano.com
Website: roventimilano.com
Our customer service is available from Monday to Friday, 9:00 AM to 5:00 PM
We strive to respond to all inquiries within 24 hours.